The Relationship Between Customer Relationship Management (CRM) and Consumer Satisfaction at Hotel Puri Insan Asih (PIA) Pandan. IMUN [Internet]. 2025 Feb. 11 [cited 2025 Jul. 11];1(01):108-19. Available from: http://sorakgemaintelektual.com/jurnal/index.php/imun/article/view/100