The Relationship Between Customer Relationship Management (CRM) and Consumer Satisfaction at Hotel Puri Insan Asih (PIA) Pandan. International Multidiciplinary Journal, [S. l.], v. 1, n. 01, p. 108–119, 2025. Disponível em: http://sorakgemaintelektual.com/jurnal/index.php/imun/article/view/100.. Acesso em: 11 jul. 2025.